COVID-19 Individual Resources

COVID-19 Response For Individuals

Clackamas Workforce Partnership, WorkSource Clackamas and our partners are committed to providing services to help Clackamas County residents find what they need to get back to work and take care of themselves and their families.

Important information for WorkSource Clackamas Customers

WSC has implemented certain requirements to maintain the health and safety of customers and staff. Please note the following information, and plan accordingly if you are seeking in-person services.

Face Coverings: WSC encourages all staff and customers to wear a face covering the entire time they are in the facility. 

Social Distancing and Facility Capacity: WSC will continue to implement social distancing policies when possible. These will apply to staff and customers. The WSC will have a limited number of people in the facility at a time. Customers are discouraged from bringing anyone with them unless necessary; for example, an adult with a young child, a youth with an adult guardian, or a customer requiring assistance from a case manager, health aide, parole officer, or similar are acceptable. Customers are also discouraged from waiting in the lobby unless necessary (exceptions include inclement weather, health conditions, adult with a baby/toddler, etc.)

 

Appointments and Walk-In Services: Customers are encouraged to access services and meet with workforce staff by phone or virtual platforms when possible. In-person services should be used only when necessary. For example, people without personal computers or internet, people who need assistance using technology, non-native English speakers or people with low literacy levels, people with disabilities who need accommodations, etc. are all examples of “high need” for in-person services. Customers will be required to make an appointment for any services (meeting with a workforce professional, use of technology, etc.) and can schedule an appointment by calling: 971-673-6400.

Walk-in services will not be provided until further notice. Walk-in customers will be required to make an appointment and return at the time of their appointment. WSC staff will schedule walk-in appointments on the same day,  at the earliest available opening when possible, or will work with customers to find a future date and time.

All in-person appointments or use of WSC services will be limited to 1 hour, with occasional exceptions based on need. Virtual appointments may be longer.

Real Time Information

As we continue to deploy information quickly during this National COVID-19 Emergency, we want to recommend that you use websites as your primary form of information. Websites are live platforms where the latest information on responses will be posted. Since the information will be updated first, using these sites eliminates the version control issues of guidance documents or emails that may become old in a matter of hours. Using the websites keeps us all, literally, on the same page during such a fluid situation.

Please use the following websites as your guide:


Links for the Unemployment Department: English & Spanish Services.

For More Information

For more information visit: Benefits While You Wait Resource Page.

If you don’t find the answers to your questions at the above websites, please contact Clackamas Workforce Partnership, we are here to support you.