Rapid Response

Important Notice on Unemployment Insurance &
Pandemic Unemployment Assistance Programs

Starting in June 2021, unemployed workers filing regular Unemployment Insurance (UI) and Pandemic Unemployment Assistance (PUA) – along with other select benefits programs – will now be required to log weekly job search activities to continue receiving their benefits. Recipients will be required to activate or create an iMatchSkills Profile and log a specific number of hours spent looking for work, applying to jobs, or participating in skills development opportunities. To learn about what qualifies as a work search activity, click here.

For more information on important dates, important links, important phone numbers, and a step-by-step guide on how to start meeting work search requirements, visit this website. You can also submit questions or request help online by using this online contact form. For non-native English speakers, you can receive additional help by using the WorkSource Oregon Language Access Line: 833-685-0845.

What is Rapid Response?

Rapid Response is a free, publicly-funded (no cost to participants) service that works to connect employers to programs to minimize or prevent potential layoffs and to connect recently or soon-to-be laid off workers to the various public services available to them to help navigate job loss, including unemployment insurance benefits, health care coverage, training and education resources, career counseling services, and more. Rapid Response services were created as a part of the Workforce Investment Act of 1998 and as this service is funded at the federal level, there is no cost for either employers or employees to utilize them.

Rapid Response: Helping Employers and Employees Facing Layoffs

Helping Businesses Considering Layoffs Find Alternatives

The modern economy is rapidly-changing and often times tumultuous, and unfortunately this often means that employers find themselves considering employee layoffs in order to reduce costs and remain viable.

For those employers looking for or open to alternative solutions to layoffs, Rapid Response staff can help connect employers to options such as:

Work Share

Reduce the hours of any number of employees 20-40% instead of laying them off, while allowing them to receive unemployment insurance benefits for their reduced hours (so they see minimal income loss).

Incumbent Worker Training

Connect your existing employees to the education and training they need to fulfill the jobs you’re creating as they move out of the jobs you’re reducing.

On-the-Job-Training (OJT)

Get reimbursed for up to half the wages of employees who are learning aspects their new positions.

Additional Business Supports

Connection to other business support grants and resources (depending upon availability) such as Paycheck Protection Plan Loans, local grants, etc.

Helping Laid Off Employees Navigate Resources

If the programs above don’t meet the employer needs and/or the decision to lay off employees is already final, we will provide tailored presentations to the affected staff to cover the various benefits and services they’re eligible for and help explain the process of enrollment.  We will work with the employers and employees to schedule these at times that work best for all parties.  These generally are about an hour to an hour and a half, and staff from Unemployment Insurance, Oregon Health Insurance Marketplace, Employment Services, and Skills and Training will provide information and directly and thoughtfully answer any and all questions about the services posed.  We understand that losing a job and planning next steps during this transition can be overwhelming for many people, and we work to make sure the information answers are accessible as possible to employees, regardless of background.

Services Available

The services we will present and answer questions about include:

  • Unemployment Insurance Benefits
  • Health Insurance Options
  • Career Counseling
  • Job Search Services
  • Training and Education Opportunities/Funding
  • Rent/Mortgage/Housing assistance (as available)
  • Other Programs, as available/applicable


A reminder that these services are all provided at no cost to either the employer or employees. We will work to tailor the presentation to the specific needs of your laid off employees so that all of the information shared is as relevant as possible.

Tailored Presentations and Public Presentations

To schedule a Rapid Response session either via Zoom or in person specific to your worksite/employees, please submit this form: CWP Rapid Response Information & Submission Form.  

Our local Rapid Response partners: Oregon Employment DepartmentClackamas Community College, Oregon Health Insurance Marketplace, WorkSource Clackamas,  and Higher Education Coordination Committee.

Need more information?

Amy Oakley, Business Services Manager
Email: amy.oakley@clackamasworkforce.org
Phone: 503-657-6644
Bryan Fuentez, Business Services Manager
Email: bryan.fuentez@clackamasworkforce.org
Phone: 503-657-6644